CRICS IT Help Desk CRICS IT Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

CRICS Portal
Tools/Software
Hardware
ID Cards
Google
  • Top articles
  • Latest articles
Basic Information

Category: CRICS Bitwarden (pass.crics.asia)

Bitwarden is an open source tool for managing secrets/passwords securely. CRICS provides our own Bitwarden service for all users of @crics.asia accounts. After leaving CRICS, all secrets/passwords can...

Paper Jam

Category: Printers

When a printer jams there are several things you can do. Ask IT to fix it Fix it yourself If you choose option 1 then you should submit a ticket to get it fixed. For option 2 click on any of the links...

Basic Information

Category: CRICS Portal

The CRICS Portal is the hub for all information flowing in and out of CRICS. This is where all our application forms, internal forms, and direct links to all resources are hosted. We have spent a lot ...

Basic Information

Category: Printers

We have quite a few printers at CRICS spread out all over campus. The 3 main printers are located in L301 and C203 (IT Office).   Black/White Printing The printer in L301 is a big printer that can be ...

Paper Jam - Brother Color Printers

Category: Printers

Placeholder

Application System

Category: CRICS Portal

This is the area of the Portal where we have all our forms relating to applying to CRICS as a student or teacher. To get started with applying click on either of the buttons to indicate whether you wo...

Basic Info

Category: Adblock Plus (ABP)

Adblock Plus is an ad blocker that blocks 99.9% of all ads served on the internet. We have it set to automatically install on all our crics.asia accounts so that you can have the cleanest internet bro...

How to Whitelist a website or page

Category: Adblock Plus (ABP)

     1. Click on the ABP (stop sign) icon in your browser      2. Click on the blue circle next to either "This website" or "This page"      3. Refresh the page and all ads should now be showing.

Creating a new Google Classroom

Category: Google Classroom

If you are having trouble creating a new Google Classroom because it is not allowing you to then please create a ticket as this is something we have to manually enable for your account.

Google Password Reset

Category: Account Management

There are multiple ways to reset passwords. The easiest is to come talk to us in IT (C203) where we can help reset your password. If you have set up back-up information then you can use that informati...

Basic Information

Category: ID Cards

ID cards are printed in the IT office (C203) and can be requested on Monday, Tuesday, Thursday, and Friday before lunch.

Paper Jam - Epson Color Printers

Category: Printers

Placeholder